Call to Order: 1-888-526-6418 | Free Shipping Over $150
Answers to common questions about ordering, sizing, shipping, and more
Call us at 1-888-526-6418 during business hours (Mon-Fri, 9am-5pm PST). Our team will help you select the right style, confirm sizing, and process your order over the phone.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), personal checks, and money orders. Group orders may also pay by organizational check.
We handle all orders by phone to ensure you get the right fit, color, and style. This personal touch means fewer returns and happier customers. Call us at 1-888-526-6418.
Standard shipping is 5-7 business days. Express shipping (2-3 business days) is available for an additional charge. Free standard shipping on orders over $150.
We currently ship within the United States. For international inquiries, please call us to discuss options.
We carry sizes from XS to 5X. Our plus size collection is one of the largest in the industry, and we ensure the same beautiful styling across all sizes.
Visit our Size Guide page for detailed measurement instructions and charts. You can also call us and our team will help you determine the best size based on your measurements.
Most of our dresses run true to size. When in doubt, we recommend going up one size for a more comfortable fit, especially for formal events where you will be sitting and standing throughout the day.
We accept returns within 14 days of delivery for unworn items in original condition with tags attached. Custom and group orders are final sale. Call us to initiate a return.
Yes, size exchanges are available within 14 days. Call us and we will arrange the exchange. Return shipping for exchanges is complimentary.
Most of our dresses should be dry cleaned. Store hanging in a breathable garment bag away from direct sunlight. Avoid folding beaded or sequined items to prevent damage.
For groups of 5 or more, contact us for special pricing and coordination. We help collect sizes from all members, ensure color matching, and coordinate delivery so everything arrives together before your event.
Yes. We offer customization for OES, Daughters of the Nile, Amaranth, White Shrine, and other fraternal organizations. Call us with your specific color requirements.
Group pricing begins at 5 dresses. The more you order, the more you save. Contact us for a custom quote for your chapter or organization.
We are happy to help. Reach out by phone or email and our team will get back to you promptly.